IMOOX CRM system capabilities
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IMOOX has developed a single CRM system for business management, covering the nuances of interaction with customers, partners and employees, as well as automating all work processes.
Intelligent modular technology systematizes information, coordinates the work of personnel, creates documents, maintains accounting, controls logistics, generates analytical online reports, etc.
As a result, managers make fewer mistakes, it is easier for the manager to control the process, and the released resources are used to expand the business.
Why you should use a complex CRM system
A unified management system is a platform that can be easily adapted to any business tasks, significantly saves the user's time, provides multifunctional levers of control and regulation of business from any convenient location.
Website / Online Store Management (CMS)
Control and convenience
The module provides synchronization of orders made on the website, in a store or by telephone and provides the ability to manage them centrally.
Customer / Order Management (CRM)
Coordination and reliability
The module takes over the management of personnel and business processes, which practically excludes the human factor. The program creates a portrait of the client and saves the history of interactions with him.
Warehouse management (WMS)
Multifunctionality and benefits
The module allows you to competently organize the work of warehouse structures, including controlling the cost of commodity items, monitoring its dispatch and delivery to the place, and calculating income. The program allows you to track the activities of an unlimited number of warehouses, as well as take into account the jumps in exchange rates.
Financial management
Precision and automation
Accounting is the most difficult aspect of an enterprise's work, and a unified system takes over it: calculates wages, draws up invoices and contracts, and automatically performs other financial transactions.
Advertising efficiency
Analytics and planning
The program monitors the indicator of the effectiveness of advertising offers published on the Web, evaluates them and finds the most profitable promotional offers.
Workforce automation (BPM)
Management and forward-looking calculation
A useful tool helps to clearly coordinate the responsibilities of each employee, form an up-to-date work scenario, and implement smart staff management without effort and time.
Enterprise Transport Management (TMS)
Routing and flexibility
The module allows you to plan a route, taking into account the traffic load and taking into account the required delivery time. Allows for flexibility in routing depending on the surrounding circumstances.
Contact center module
Smart communication
The module provides the most convenient communication with clients and business partners: templates for letters, mailings to e-mail boxes and in the format of SMS messages are created, history is tracked and reports are generated.
Purchase planning
Time saving and business administration
The program automatically notifies about the need to purchase product units when a certain quantity is reached or in accordance with a time indicator (depending on personal settings), generates an order, presents a list of recommended items.
Analytics of company performance
Understanding the situation and working for the future
Thanks to the program, the manager regularly receives expense and income reports in the form of convenient and visual graphs about the activities of the enterprise and the efficiency of each employee.
How CRM will help your business
An integrated ERP + CRM system is especially relevant in the following business areas: retail, banking and financial transactions, manufacturing and distribution, as well as all types of business services.
Time saving
A unified ERP + CRM system is installed and launched much faster than deploying separate business management modules.
Ease of management
Interaction with smart technologies does not require special training - the process is as clear as possible, logical and thought out by the developers to the smallest detail.
Increased sales
ERP + CRM modules are completely ready for promotion on the Web, so the company will quickly take the first positions in search engines, which will contribute to the influx of customers and increase profits.
Why is it worth ordering a CRM system from us?
IMOOX has created a unique set of modules that provide comprehensive business management and control over all its processes. System advantages:
- Data security and safety. All information entered into the system is securely encrypted and stored on German servers protected from hacking. Data is regularly backed up in case of force majeure, and the system's source code is not freely available.
- Optimization of business processes. Due to an integrated approach, automatic collection, classification and analysis of data provided on the basis of ERP + CRM, the time of the head of the company is significantly saved, while the processes are more organized.
- Resource planning. Due to the harmonious functioning of the modules of a single system, correct warehouse accounting is ensured, accounting operations and logistics processes are simplified, which leads to economical and targeted spending and distribution of resources.
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How much does a complex CRM system cost?
Frequently asked Questions
How to contact us
To order a CRM system, write, call or fill out the feedback form. Be sure to visit the IMOOX pages on social networks - there we talk about our work and clearly demonstrate how a competently and effectively configured business management system works.